Do I have to change my address with my bank and everyone else?

No, not if you don’t want to. Royal Mail in the UK and Correos in Spain both offer a redirection service that sends post for your current address on to another one. Point it at your Hola Post address and your bank, pension and utilities keep writing to the old address while the letters come to us.

I’m moving. Can my post follow me while I sort things out?

Yes. Set up a redirection in your name with Royal Mail or Correos to your Hola Post address for as many months as you need. We scan everything that arrives until you’ve updated your details and are ready to stop.

Can I pause my subscription?

Yes, at any time. If post arrives while you’re paused, we still receive it, tell you it’s here and scan it. To see it, either pay for the months it arrived in, or pay €3 per letter. For example, if you pause from January to November and letters arrive in May and August, you pay for May and August, or €3 for each letter.

Can I use your address as my company’s registered office?

Yes. In the UK you can use our address as your registered office with Companies House and as a director’s service address. In Spain you can use it as your domicilio social and domicilio fiscal. We check identity documents before activation, as the anti-money-laundering rules require.

How quickly are letters scanned?

Post that arrives before 2pm is opened, scanned and in your portal the same working day. You get an email or push notification when it’s ready.

Do you open every letter?

By default we scan the envelope first and you choose whether we open it. You can switch to “open and scan everything” at any time, and that is what most businesses do.

What are Spanish digital notifications?

Spanish public bodies (AEAT, Seguridad Social, DGT, your Ayuntamiento) increasingly send official notices electronically rather than on paper, through the DEHú and their own sede electrónica. Companies are legally required to receive them this way. With your authorisation we collect them and put them in your inbox next to your post.

What happens if I don’t open a Spanish notification?

Under Spanish law (Ley 39/2015, art. 43) an electronic notification counts as delivered and rejected after 10 calendar days, even if nobody opened it, and deadlines start running. We check for new notifications every working day so this doesn’t happen.

Can I have originals forwarded?

Yes. Request forwarding for any letter from your portal and we’ll post it to any address in Europe at cost, or batch everything into one monthly envelope.

Do you accept parcels?

Small parcels and packages, yes. We photograph them, tell you they’re here and hold them for collection or forwarding.

Where is my data stored?

Scans are encrypted and stored in the EU. Paper originals are filed securely for 30 days, then confidentially shredded unless you ask us to keep or forward them. We operate under UK GDPR and the EU GDPR.

Can my accountant or gestor see my post?

Yes. Invite them to your account and choose exactly which senders or categories they can see.

No. Plans are monthly and you can cancel at any time. If you leave, we forward any remaining post for 30 days.

An address in Spain and the UK. Your post online the same day.

Registered address
Mail scanning
Forwarding
Spanish notifications

Use it as your company’s registered office or your home’s letterbox. We open every letter that arrives, scan it and put it in your online inbox. In Spain, we also collect your digital notifications from Hacienda, Seguridad Social and Tráfico.

Get your address How it works

From €12 a month
Post by 2pm is online the same day
No contract

Par avion · Por avión

hola

Sol y Mar S.L.

c/o Hola Post · HP-ES-4821

Unit A, Calle Comercio 112

Polígono Industrial

04820 Vélez-Rubio (Almería)

9:41

post

Inbox

2 new

HMRC Letter · 2 pages 09:40
Ayuntamiento Notification · IBI 2026 8 days left to open
Companies House Letter · 1 page 08:55
DGT · Tráfico Notification · €100 1 Nov
Comunidad de propietarios Letter · 3 pages 31 Oct

Scanned · 09:40 New post in your inbox

Real, staffed addressesNot PO boxes, so you can register them with government bodies and banks.
Encrypted and stored in the EUYour scans are protected under UK and EU data protection law.
Real people, in English or SpanishTalk to us on WhatsApp or by email.
Pause when you’re awayStop paying while you don’t need it. We still receive your post.

Which sounds like you?

Companies, homeowners and people on the move use Hola Post for different reasons. Pick yours.

What we do

One address, all your post online. Choose what you need.

How it works

Three steps, and you never have to chase a letter again.

1
Choose your address

Give it to Companies House, Hacienda, your bank or the comunidad. It becomes your official address.

Rather not change it everywhere? Ask Royal Mail or Correos to redirect your post to us. How redirection works

Try it: type your company or name to see your address.

Par avion · Por avión

Almería · 02.11.2026

hola

Tu Empresa S.L.

c/o Hola Post · HP-ES-6810

Unit A, Calle Comercio 112

Polígono Industrial

04820 Vélez-Rubio (Almería)

ESPAÑA

Letters to this address are scanned the day they arrive.

HP-ES-6810

See your address
2
We scan your post the day it arrives

Each letter is logged, opened if you’ve asked us to, and scanned in high resolution. Post that arrives before 2pm is scanned and in your inbox the same working day.
Sol y Mar S.L.

c/o Hola Post · HP-ES-4821
1. 09:12Arrived
2. 09:40Scanned
3. 09:41In your inbox
3
Read it online, then decide

You get an email and the full scan is in your inbox. From there you can forward, keep or shred the original.

HMRC

Letter · 2 pages · Scanned 2 Nov

What should we do with the original?

Forward Keep Shred

In Spain, the letters that matter most never arrive on paper.

Hacienda, Seguridad Social, Tráfico and your Ayuntamiento now send official notices electronically. If nobody opens one within 10 days, it’s treated as delivered and the deadlines for payment, reply or appeal start to run.

We check for new notifications every working day and add them to your inbox with an English summary, alongside your scanned post.

How Spanish notifications work

app.holapost.com/inbox/notificaciones

Sample data

Notificaciones

5 new

AEAT

Agencia Tributaria

Made available 31 Oct, 09:12 · Ref A2910026500183

Hacienda wants paperwork for your non-resident tax return

“Requerimiento de información — Modelo 210, ejercicio 2025”

Summary

The tax agency is reviewing the Modelo 210 filed for your Spanish property and is asking for the rental contracts and expense invoices you deducted.

Upload the documents through the AEAT sede (or send them to your gestor) within 10 working days of opening this notice.

Amount: —
Status: Action needed
Collected by us: 31 Oct, 09:30

10-day legal window Deemed delivered 10 Nov

Collected on day one, so you have all 8 remaining days, plus the full response period, to act.

We collect from Agencia Tributaria, Seguridad Social, Tráfico, Dirección Electrónica Habilitada, Dirección General del Catastro, Ayuntamientos, Servicio de Empleo and Comunidades Autónomas.

Our addresses

These are staffed addresses, not PO boxes, so you can register them with government bodies, banks and notaries. We forward post anywhere in Europe, and more locations are on the way.

All locations

Almería, Spain Open

Hola Post facility

Hola PostUnit A, Calle Comercio 112Polígono Industrial04820 Vélez-Rubio (Almería)

Standard plan prices

Domicilio social for SL & autónomos
Domicilio fiscal (AEAT)
Notary & bank correspondence
Ayuntamiento & IBI letters

North Somerset, United Kingdom Soon

Hola Post facility

Hola Post1 Example RoadNorth SomersetBS00 0AA

Standard plan prices · opens at the end of 2026

Companies House registered office
HMRC correspondence
Director service address
Bank & card statements

London, United Kingdom Soon

Partner location

Hola Post House1 Example StreetLondonEC1A 0AA

+€10 a month on any plan · opens at the end of 2026

Companies House registered office
HMRC correspondence
Director service address
Bank & card statements

Prices

Not sure? Work out the cheapest plan for you

Monthly, excluding VAT. No contract, no setup fee.	Personal Holiday homes, people abroad and personal post	Business Companies, SLs and autónomos
First address	€12/month	€16/month
Each extra address	+€8/month	+€10/month
Letters included	30 per address per month	30 per address per month
More letters	€12 per extra 30	€16 per extra 30
Registered office / domicilio fiscal	—	Included
Spanish digital notifications	+€4/month, plus €25 one-off if you need a digital certificate
London location	+€10/month per address
Always included	Every letter scanned the same day it arrives · Searchable online inbox, encrypted and stored in the EU · Forward, store or shred originals · No contract and no setup fee

Forwarding originals is charged at postage cost. Work out your exact price

Guides

All guides

Spanish notifications The 10-day rule for Spanish electronic notifications Spanish e-notifications left unopened for 10 calendar days count as rejected. What that means, when deadlines... Spanish property Modelo 210: Spanish non-resident tax for property owners How Modelo 210 works for non-resident owners of Spanish property: imputed income, rental income, 19% and 24% r... Companies UK registered office address rules: what counts in 2026 The UK registered office must be an appropriate address, not a PO box. What the 2024 rules mean, service addre... Spanish property Managing post for a Spanish holiday home from the UK Which letters a Spanish holiday home receives, what arrives electronically or on paper, the risks of an empty...

Questions

Email [email protected]. We reply in English or Spanish within one working day.

No answer for that yet. Ask us directly and we’ll reply within a working day.

Stop worrying about the post.

Sign-up takes about five minutes, including the ID check. You can use your address as soon as you’re verified.

Get your address

Rather talk to someone first? Chat with us on WhatsApp

Or email [email protected]

Monday to Friday, 9:00–17:30 (UK) / 9:00–18:00 (ES)

An address in Spain and the UK. Your post online the same day.

Which sounds like you?

I run a company

I have a holiday home in Spain

I live between countries

I’m moving abroad

I don’t want to miss a Spanish notification

I’m a gestoría or accountant

What we do

Registered office address

Personal and holiday-home address

Mail scanning

Spanish digital notifications

Forward, keep or shred

Post redirection